Aviattic Ltd Terms of Business
Status of terms
Please read these terms and conditions carefully as they are intended to form the basis of our contract with you. You may wish to keep an electronic or paper copy of them for future reference.
Identification of seller
These goods or services are supplied by Aviattic Ltd and your contract is with us and not with itseeze.com.
Identity of business
We are:
Aviattic Ltd
We can be contacted through these details:
Building 23, Bonds Mill, Stroud, Gloucestershire, GL10 3RF, United Kingdom.
Email address : sales@aviattic.com
Telephone : 07447 051 990
VAT number : GB476178650 Company number : 04687925
Contract information
When you order goods or services from us online you are making a legal offer to buy. A contract is only formed when we reply to you to accept your offer and we will not take payment from you until we have accepted your order. If we do not accept the offer because we are unable to supply the goods or services requested, or for any other reason, we will respond promptly to make you aware, and no charge will be made.
Product information
Paper, resin and metal products designed for scale model makers.
Price
Prices are stated on each website listing.
Ordering goods
You can order goods by adding the products you want to your shopping basket and then following the steps required for placing an order. When you click on 'buy now', you are under an obligation to pay. We accept the following means of payment: credit and debit cards, and online payment platforms such as PayPal.
Delivery of goods
Delivery charges are as indicated in our webshop.
Purchases are delivered by a recognised carrier (e.g.- Royal Mail, DPD, Fedex) usually with 7 days of placing your order.
Cancellation and returns
You may cancel the purchase at any time up to 14 days after delivery unless the goods are exempt from cancellation.
If you choose to cancel, please contact us, preferably by sending an email to sales@aviattic.co.uk. Alternatively, you may use the model cancellation form at the end of these terms.
If you cancel your purchase, you must arrange and pay for the goods to be returned to us at the postal address listed below. You must do this within 14 days of notifying us of your wish to cancel.
If you cancel and return the goods as described above, we will refund the full purchase price, including the original delivery charge, on the condition that you have not used the goods or otherwise handled them so that their value is reduced. If you have handled the goods so as to reduce their value, we may deduct an amount from the refund that is proportionate to this reduction. Refunds are provided within 14 days of our receipt of the returned goods.
You have the right to receive a refund for goods cancelled in accordance with the above terms. However, if you would prefer to receive alternative equivalent goods from us, or a credit note, please let us know and we can consider appropriate options.
Consumer rights
If you buy goods from us, we have a legal obligation to supply goods that are in conformity with the contract.
If goods are faulty, the processes and timescales above under 'Cancellation and returns' do not apply, and we will deal with the problem according to your consumer buying rights. If you think there is a problem with goods purchased from us, please contact us.
After-sales service and codes of conduct
# We offer the following after-sales service (state services offered).
# We subscribe to the following code of conduct (state details).
# Goods sold by us are subject to the following warranties (state details).
# We will agree to submit unresolved disputes to the following 'alternative dispute resolution' (ADR) scheme (state details).
These provisions do not affect, and are in addition to, your legal buying rights (see 'Consumer rights' above).
You must comply with the consumer rights requirements above.
Cancellation form
To : Aviattic Ltd, Building 23, Bonds Mill, Stroud, Gloucestershire, GL10 3RF, United Kingdom
Email : sales@aviattic.com
I / We (*) hereby give notice that I / We (*) wish to cancel my / our contract of sale of the following goods (*), Ordered on (*) / received on (*),
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date of cancellation:
(*) Delete as appropriate